Why Is It?
....right about the time YouTube, Instagram, and Facebook took over the country...
37 years in the parts game tells me it's been
much longer than that.
Why do people have such difficulty understanding that "cranking/turning" and "firing" are two different things?
"My car won't start."
"Does it crank?"
"No."
"So when you turn the key, absolutely nothing happens under the hood. No noise."
"No, I can hear it trying to crank but it won't."
"So it turns over, but it won't start."
"No, it won't turn over."
:BangHead:
You can't tell 'em to call a shop because "shops are a rip-off" but you've already lost patience trying to explain the difference without calling them stupid. They're clearly working above their knowledge base but hey, they can fix it. They saw this one video.
Had a guy come into one of my stores 20 years ago. He wanted eight heads for a 350 Chevy. Inquiring as to why, he said he wanted to replace all of 'em. "You have four engines?" Nope, just the one but it needs all eight heads. Apparently that's what they call pistons on his planet.