Why Is It?
the thing that absolutely kills me is when somebody has a problem and they can't, won't or just flat out refuse to do any of the leg work, give any additional information or try something and report back.
everybody wants the easy button these days. fire up the credit card and buy a new one, man.
sometimes money ain't gonna fix it and you gotta rub two brain cells together and make it happen. knowing which end of the wrench to hold helps a little bit too.