How long should it take?

318willrun said

If the shop is backed up, that's one thing. But it would bother me a lot if I drop something off and they have no idea what is mine or what they were supposed to do to it. All work should start a shop ticket of the work to be done and your name and date on the top with a tag attached to your part(s) before you leave the place or the parts with them.

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The guy did take my name and number and he wrote down what they were to do.......I never even got a copy of the ticket so technically I had no proof of leaving the parts there. The shop was very quiet and any vehicles I did see inside were the owners so it was not very busy or it was not perceived to be busy. Happy to report that the office secretary call a little while ago saying I can pick up my parts.