Kind of sad but its the truth. The shop will at least do the work I've requested even if they would rather do jobs they make big $ on. A couple years back I went to a machine shop to have lower control arm bushings done on and the shop manager turned down doing it for me so I went to a small shop in another town a little further away. That shop owner took care of me and now that I have valve issues and need head work.......That same guy who did my previous small job is doing the work.