From what little I've heard it's been on both sides of the fence. But one of the complaints was from a whiny-snivler! I haven't had any engine machining since moving up here from the bay-area. But I used to get great work done at the now defunct Montgomery Auto Parts. The machinist's name was Gordon, kinda a tweek. But in a good machinist way, no detail was missed, and when you had parts cleaned they were cleaned!