That seems a more common problem than it should be and after all Ive heard I wont buy bg products-over on a pontiac website their is nothing but discontent for barry grant.The threads got so bad that a bg tech actaully signed on to help out but soon found out he was in way over his head,as an example this is just one of the many,many posts on their lousy customer service/products.http://forums.performanceyears.com/forums/showthread.php?t=482459&highlight=barry+grant+problems