i cant say anyhting more about the insurance issue becasue all it will do is cause for this thread to continue, i havent done anything becasue cracked has asked for a refund from paypal, so paypal is now handling this all, if they say i got to give him his cash back i will. but like i did say eariler insurance was not meant to be charged but it was, but the reason i dident want to do anything was becasue it says the item was recieved. that means that i could go to every person i bought an item from that dident have insurance and say that i dident get it and that the trackign was all bull, but its in the hands of paypal rewing it all.... if they say give him his money i will