Ebay dilemma...HELP!

I always include insurance on any items I ship.

If you offered insurance and he refused to pay the couple bucks, he gambled and lost.

I only ship very small items and items to Canada USPS. Otherwise, they are a hassle not worth dealing with. I ship most of my stuff FedEx Ground. They are cheaper than UPS, and have much better service. I wonder why the guy requested USPS. Was it to a PO Box?