Ebay dilemma...HELP!

If you offered insurance at time of shipping, and buyer declined, then buyer is SOL. I recv orders daily from UPS / Puro / FedEx et al, and when I see the drivers walking over boxes strewn across the floor of their truck, it's a wonder anything makes it through. Worse for the post office haha.. obviously you have never been in THEIR sorting facilities.

What I would do though, is from now on have pics of all products during packaging, and pic of box. Also would get the buyer to sign a waiver if they decline additional insurance.

My definition of minty, used, worn and trashed are certainly different than yours :)

Grant