Help! It won't move!!

OK, so today I called Hughes Performance, talked to a guy in tech. He said I should have felt the torque converter click in three times. He says the converter is probably "not engaging with the pump" and is probably not pushed in all way. He says if I were to pull it out now, I would probably find the nose of the hub a little chewed up which would verify it is not in all the way.
He also said before taking the tranny out, to disconnect one of the pressure lines to see if it pumping. If not, its further proof that the pump is not engaging with the torque converter.
What ticks me off is I thought I made sure the converter was properly set in, spun it around until it sunk in about a half inch. I don't remember anything about it clicking in.