Incompetence Rant

Bought an 2003 Ram Quad cab last March. In almost show room condition for the age of the truck. I got a flat tire and didn't realize until I got to the tire shop that the lock wrench wasn't there. Off to the Dodge dealer to get the tire fixed. $250.00 later and 3 damaged rims and they are denying it. Oh well off to court we may go.