when they went to deliver my brake kit i was about an hour late so i got the usual pick up notice. i called and the supervisor got on the phone and told me the driver said for me to call him on his cell phone because he didn't want to have to unload and reload it again the next morning. the guy showed up 15 minutes later and said to me " thank god! this s#$t is heavy!". i gave him $20 since i didn't have to go pick it up.