wheeeeel screw up

I called them and told them what happened I even have the reciept but they said it's been to long.figured they might give me one 1/2 price but no luck. Yes I know it's been 18yrs.

Call them again and politely ask for a manager......It has been an awfully long time ;) , but try again. You have nothing to lose, but your phone time......:cheers: