Parts Store Rant, the other side of the story

First, let me say that good parts guys are gold! That said, I think some of the problem is the computer systems they use. Some programmer who doesn't know which end of a screwdriver to hold on to, probably designed them. We all want to get the correct parts but it's frustrating sometimes when we have to answer a bunch of irrelavent questions (Model, 1/2, 3/4, 1 ton, 4x2, 4x4, A/C, P/S, 2bbl, 4bbl, automatic, etc. just to get a valve cover gasket. The best parts guys I deal with, know the part number without giving the 3rd degree but they are few and far between. I appologize in advance for my sighs on the phone......
Thanks, Mark