Eagle crank

I was mad damnit. I had a LOT of money in that 150 mile trip. No matter HOW a customer is, the customer service STILL should have handled if in a different manner. Maybe I was wrong, if so I will admit it. I told them I wasn`t trying to be a *** and that I was upset and apologized right over the phone. Didn`t matter. I waited a month before I called so that I wouldn`t be so upset when I called. Remember I have spoke to them as well as emails. A professional in the "customer service department" shouldn`t let a customer get them mad anyway. If that was the case a LOT of businesses would be belly up. Either way my rotating assembly is JUNK and I have since changed to another brand with my fingers crossed it will last this summer for our local cruises and car shows..... The customer service should be better than the customer no matter what........In my towing business I deal with the public ALL OF THE TIME sometimes 24 hrs a day and would never treat someone that way.