USPS insurance sucks!!!

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crackedback

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I sent a priority mail package to a member and the PO destroyed the item. Total was 83ish with it being 60 for the part and 23 for shipping. I didn't bother to pay an additional 2.35 for the 10 additional dollars of coverage from the base 50 insurance included.

I get a check today for the damaged item... $50 and nothing in regards to the cost of postage. This is where the screw job lies. So all in all, the $60 part that they screwed up I net a whopping $27. I would have preferred to just remove the part and bust it in my own backyard than spend time and effort packing/shipping it. Think if the item was $50 and shipping was $60, you'd be out $10 due to their lack of performance.

Sad thing is, fedex pays you for both the item AND the shipping charge because they didn't perform the agreed service.

So, in the future and a suggestion to anyone that is using USPS as a service... Send an invoice for the entire amount with NO breakout of shipping cost. Pay the additional insurance premium amount in excess of $50. In my case, I should have invoiced $83 with no shipping amount, instead of 60 + 23 shipping. That is the potential loss amount due to the screwed up insurance approach they apply.
 
crackedback said:
I sent a priority mail package to a member and the PO destroyed the item. Total was 83ish with it being 60 for the part and 23 for shipping. I didn't bother to pay an additional 2.35 for the 10 additional dollars of coverage from the base 50 insurance included.

I get a check today for the damaged item... $50 and nothing in regards to the cost of postage. This is where the screw job lies. So all in all, the $60 part that they screwed up I net a whopping $28. I would have preferred to just remove the part and bust it in my own backyard than spend time and effort packing/shipping it. Think if the item was $50 and shipping was $60, you'd be out $10 due to their lack of performance.

Sad thing is, fedex pays you for both the item AND the shipping charge because they didn't perform the agreed service.

So, in the future and a suggestion to anyone that is using USPS as a service... Send an invoice for the entire amount with NO breakout of shipping cost. Pay the additional insurance premium amount in excess of $50. In my case, I should have invoiced $83 with no shipping amount, instead of 60 + 23 shipping. That is the potential loss amount due to the screwed up insurance approach they apply.
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Retired from the USPS. Use them for mailing letters...very rarely do I ship any packages using them. Lot of scams. They tell you that using standard will take almost twice as long as using priority/first class. Hmmm....Unless things have changed...and last I looked they hadn't....FedEX flies all of the USPS stuff. It ALL gets loaded in the same FedEX pods...so while you are paying a premium for Priority it gets treated no different than standard...Sorry you got screwed...
 
Thanks for the info...

Can't trust any business today...
 
Thats right Fed-Ex handles lots of usps mail i see it everyday it amazes me the prices i see for shipping on some of the labels talk about being "ripped off"..we have a $7 billion dollar contract with them..
 
4spdragtop said:
Canada Post has the same shitty insurance. Cover cost of item not the shippimg.
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maybe one in a million here, but I`ve had very good luck w/ the usps. of course the way things are packaged has a "whole lot" to do w/ it. package stuff so that it can almost be stood on, and thrown like a football .
 
famous bob said:
maybe one in a million here, but I`ve had very good luck w/ the usps. of course the way things are packaged has a "whole lot" to do w/ it. package stuff so that it can almost be stood on, and thrown like a football .
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You are sooooooooooooo right,i see damaged packages everyday because they are packaged WRONG!!!
 
First package they've F'd up in many years. Packaging wasn't the issue as it passed the inspection process prior to paying the claim. I've received plenty of stuff,, Carb in a flat rate box with no padding/filler, yep that's bad.

The policy of not refunding the postage is stupid and will cost them a lot more in lost revenue than the shipping cost of this package.
 
krazykuda said:
We know the mail carriers would NEVER damage a package....
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I'm a retired carrier, packages usually got to us damaged. We never (or at least I ) never damaged a package. I'm not saying that there isn't dirt balls out there that didn't, but they were almost always temps or contract carriers. The clerks and mail handlers on the other hand!!!!
They would think nothing of tossing a package as far as they could. But to be fair, I've seen UPS and Fed-Ex employees treat packages the same. I had a UPS driver on my route that often shipped packages via USPS. We talked one day and he told me aside from shipping being cheaper, he figured packages would be handled better. The very best thing you can do is package things like it could take a nuke, write the address on the package in more than one place.
 
FedEx broke my crankshaft in shipping. I guess they dropped it (45 lbs?) on its flange end. No amount of support could prevent that unless I had a preformed styrofoam shipper from Eagle or some other crank manufacturer. They paid me full claimed price plus shipping AND returned the crank to my doorstep after the inspected it. I still got it, its just a break out between 2 adjacent flange bolt holes. Maybe I could grind and weld it up. It is a 360 crank turned down to 340 mains so it would make a pretty high compression 318 with stock pistons and open heads.
 
famous bob said:
maybe one in a million here, but I`ve had very good luck w/ the usps. of course the way things are packaged has a "whole lot" to do w/ it. package stuff so that it can almost be stood on, and thrown like a football .
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Same here I have good luck with USPS just pack it like it will be dropped from a plane and it gets there fast and at a good price. I use UPS for large or heavy items for the best price there.
 
After recieving/sending countless packages overseas, i have learned the only way to go is to over pack stuff. Often I will pack something in a tight fit labeled box, and put that in a larger box with dunnage. I like for the outer box to have a little give to it for any shocks.

Nothing worse that getting a bag of homemade cookie dust!!
 
Got my final appeal letter. Hiding behind the Mail Manual.

So far they've lost over $150 in postage in the last month over less than $20. Genius!!! LMAO
 
I had this happen once, so you know what I did, I shipped 75 lbs of lead weights in a flat rate box out of that post office, then had the dude ship it back to me. did this about 4 times..... yeah, waste of money but it was to prove a point haha
 
If they failed to perform their duties as a shipper then you shouldn't have to pay them. That being said have you tried appealing the shipping charge with your credit card ?
 
Think they may all be the same. Had a computer delivered by UPS. I was in the yard so I walked up to the truck door while the driver was in the back retrieving the package. While I was standing there he brought it and just dropped it on the floor of the truck in front of me to pick up. Dang thing never did work right. I should have refused it right then.
Yote
 
Yote said:
Think they may all be the same. Had a computer delivered by UPS. I was in the yard so I walked up to the truck door while the driver was in the back retrieving the package. While I was standing there he brought it and just dropped it on the floor of the truck in front of me to pick up. Dang thing never did work right. I should have refused it right then.
Yote
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I`ve got a set of busted up front fenders off a 4 wheeler. a guy has been bugging me to check shipping on them to him. I did yesterday, and fedex wanted $180 to ship them
to Alabama from Tulsa. the whole box probly wouldn`t weigh over 25-30 pounds. told him the guy would never go for it. then texted the guy and told him he could have them if he could figure a way to ship them.
 
famous bob said:
I`ve got a set of busted up front fenders off a 4 wheeler. a guy has been bugging me to check shipping on them to him. I did yesterday, and fedex wanted $180 to ship them
to Alabama from Tulsa. the whole box probly wouldn`t weigh over 25-30 pounds. told him the guy would never go for it. then texted the guy and told him he could have them if he could figure a way to ship them.
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It's not the weight its the dimensions of the box i would figure 2 front fenders are considered "over-sized"..=extra money!!!
 
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