Not happy with Just Suspension

[California Dart]

I have a long fuse but it's like pulling teeth to get these people to refund my money. I paid to have some bars shipped back to them and 3 months later with several emails and calls I'm still wainting for my refund.

 

[Darwin]

Join the club...I've had my own issues with Just (keep you in) Suspension.
Good luck!

 

[CudaChick1968]

Just curious, but why didn't you guys buy the stuff from PST? They're a Vendor here and probably would have given you the same -- or better -- deal as Just Suspension ... but without all the hassle.

 

[Demon416]

Another example of poor customer service.

 

[SpeedracerX]

Another example of poor customer service.

Theres a few threads currently floating around with this kind of theme... customer service seems to be becoming a big issue with some of these companies.. thats a shame

 

[California Dart]

I make my final call today. If I don't get satisfaction I call their DA and file a criminal fraud complaint.

 

[rj72cda]

this makes me sad they are not that far from me maybe an hour or so and my 1st dealings were great but that was 5 years ago and didnt have to deal too much with cs

 

[jos51700]

I had good dealings with them 5 years ago, but didn't have to return anything, either.

Have you tried calling and just going up the management chain?