About 2 years ago, height of the pandemic my mother in law got rushed to the hospital with seizures
She was 79 at the time, suffering from alzheimers and what little English she knew had been wiped by the disease
My wife had ridden in with the ambulance and managed to get into her room
She just kept real quiet and didn't make a fuzz
I dont know why, but each nurse that saw her there let her stay
After the first 48 hours they all accepted she was there and she didn't have to worry about it anymore
I think I can tell you this, I believe there is a spiritual blindness God sometimes places on people, we see it both in the old and the new testament
Remember the time Jesus is preaching, the people get mad and want to throw Him off a cliff..and He simply walks through the crowd and no one notices?
That's one of those instances
Personally, I believe God placed the same kind of veil between my wife and the staff that day, and I'm sure if He did it for me He can do it for you