So last June we ordered a new fridge, cooktop, and double wall oven. The kitchen had been gutted and rebuilt for these appliances.
First delivery date was extended as was the second and third.
Cheryl went to work and found the fridge and cooktop that we bought and installed.
Went back to store and was told if we cancelled and re-ordered the oven we'd fall to the bottom of the fill list, etc...
So, we leave it as is to present date. Last week she went to the store and raised some stink with a smile. The clerk gave her the name of their manufacture rep. (Whirlpool)
She called the rep to find out the stove model number had changed and for some reason our order didn't change with it.
We were waiting on a stove that NO LONGER EXISTED in their inventory.
Back to the store and we call the manager out and explain it all.
He looks they have seven ovens at the distribution center. The price has gone up $500. He gives us the oven at the original price we paid and full refund for the fridge and cooktop.
What a screwed-up process, but she gets her oven Friday.