2019 Ram oil concerns

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my5thmopar

my5thmopar

Life Long MOPAR Owner
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I know oil posts open a can of worms but, hold on. I took my 2019 Ram 5.7 hemi in for it’s first service. I had all intentions of having a full synthetic oil change. The service manger says you have the extended warranty from FCA, not third party. Long story but, the dealer provided it after I bought the truck because of an issue. The service mgr says I can do synthetic but, they recommend conventional Mopar spec oil every 3-4K. If I follow their plan, I get oil change, fluids, tire rotation and the once over for $22. He says the customers following their plan have had no cam issues and 200-300k on the clock. What ya think?
 
Seriously a $22 oil change? Here an oil change alone with conventional at a dealership is approx $70-80.
**I just checked my invoice on my 2017 Ram. $125 taxes in for a synthetic oil change**
 
4spdragtop said:
Seriously a $22 oil change? Here an oil change alone with conventional at a dealership is approx $70-80.
**I just checked my invoice on my 2017 Ram. $125 taxes in for a synthetic oil change**
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That’s what he said. I’ll see what, if any, catch there is when I pick it up. I’ll report back. Craig
 
I will be using Redline 5W-30 when I perform my first oil change on my 5th gen Power Wagon.

That being said, if I were in your shoes, I'd stick with whatever FCA is giving you that complies with your extended warranty. They will find any reason to NOT cover something under warranty if they find what they interpret as the "cuplrit" (aka NOT the oil they recommend).
 
my5thmopar said:
I know oil posts open a can of worms but, hold on. I took my 2019 Ram 5.7 hemi in for it’s first service. I had all intentions of having a full synthetic oil change. The service manger says you have the extended warranty from FCA, not third party. Long story but, the dealer provided it after I bought the truck because of an issue. The service mgr says I can do synthetic but, they recommend conventional Mopar spec oil every 3-4K. If I follow their plan, I get oil change, fluids, tire rotation and the once over for $22. He says the customers following their plan have had no cam issues and 200-300k on the clock. What ya think?
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as my Asian buddy says "sumting wong heya" ~ all that for $22 ~~ are you sure they aren't taking it to a quick lube shop when you're not looking? :lol:
 
Gamedog said:
I will be using Redline 5W-30 when I perform my first oil change on my 5th gen Power Wagon.

That being said, if I were in your shoes, I'd stick with whatever FCA is giving you that complies with your extended warranty. They will find any reason to NOT cover something under warranty if they find what they interpret as the "cuplrit" (aka NOT the oil they recommend).
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yep and the robo calls about warranty on your vehicle will continue ad nauseum. I'm still getting them on my 18 year old Ram
 
Mopar oil for the past decade has been Pennzoil. If you're getting a genuine Mopar oil change for $22, that's a good deal. Check to see if that includes a Mopar filter or a cheap off brand.
Plus, having the work done at the dealership, they'll never throw "oil change not up to spec/not done here" in your face in the event of a warranty claim.
 
Sounds like you've paid for a service plan with your warranty. Nobody get's anything at a discount. Check your purchase papers and see if you paid an additional $2300. or more for the extended warranty and if it included a service plan.
 
Gamedog said:
I will be using Redline 5W-30 when I perform my first oil change on my 5th gen Power Wagon.

That being said, if I were in your shoes, I'd stick with whatever FCA is giving you that complies with your extended warranty. They will find any reason to NOT cover something under warranty if they find what they interpret as the "cuplrit" (aka NOT the oil they recommend).
Click to expand...

That Red Line is a great product, but for the exact reasons you stated, I wouldn't use it in a vehicle under warranty. It carries virtually no OEM licenses or certifications, certainly not Mopar. To get those licenses, they would have to change their formula, which would compromise the nature of the product.
For oil with OEM certifications, Red Line introduced their Professional Series. It's a fine product, but overpriced by 100% compared to other premium OEM certified oils. Good luck to you with whatever you choose!
 
I use conventional 5w-20 pennzoil And K&N oil filters in my ‘12 Ram. Changed every 5k miles on the dot. I don’t let anyone change my oil since I took it to a dealer for a free oil change and they forgot to tighten the oil filter and I lost 3qts of oil on the way home.
I do the same with our 07 Durango and it’s going strong at 180k miles. Both are Hemis.
 
We sold redline at every Harley Dealership I worked at. I even used it for a time in my own Harley transmission. The only thing that I didn't like was that it turned stuff red internally. No big deal, it just bothered me.
 
No I didn’t pay for 5 year Mopar warranty, the dealership did after the sale. I had 2 minor issues and they stepped up to make it right. For peace of mind threw it in. I might have stomped my foot. A little.

No surprises at pick up. I prepaid for all 4 changes up front for a total of $104 after tax. At $26 each a bargain. 5w20 FCA MS6395 bulk conventional, this month Pennzoil. Genuine Mopar filter. Tires rotation, fluid fill and 23 point inspection. Even replaced missing fender well retainers no charge.
 
6.4 Hemi in one of my company Ram 2500 trucks takes 0w-40 synthetic and we run only the Pennzoil from Napa- $8.99 a quart vs dealer $12.99 per quart. Also we run the larger Napa oil filter - Napa gold. The factory filter is teenie weenie. The Napa one is like 2 times bigger and internally has a spring on the filter. The factory filter is a wavy piece of steel. Dodge Dealer gave me the Napa part number. They know how many trucks I own and said, “if it were my truck.... this is what I would use. No warranty issues either.”
Anyhow oil changes are every 6k.
 
my5thmopar said:
I know oil posts open a can of worms but, hold on. I took my 2019 Ram 5.7 hemi in for it’s first service. I had all intentions of having a full synthetic oil change. The service manger says you have the extended warranty from FCA, not third party. Long story but, the dealer provided it after I bought the truck because of an issue. The service mgr says I can do synthetic but, they recommend conventional Mopar spec oil every 3-4K. If I follow their plan, I get oil change, fluids, tire rotation and the once over for $22. He says the customers following their plan have had no cam issues and 200-300k on the clock. What ya think?
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Unless you are towing or doing other severe service, doing an oil change every 3 to 4 thousand miles is about twice as often as necessary.
 
my68barracuda said:
Unless you are towing or doing other severe service, doing an oil change every 3 to 4 thousand miles is about twice as often as necessary.
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But, but, but...the Hemi tick.
Some believe keeping the oil very clean could prevent or delay its onset.
 
S'cuder said:
But, but, but...the Hemi tick.
Some believe keeping the oil very clean could prevent or delay its onset.
Click to expand...

I hate to tell anyone - but the 6k interval on our 6.4’ and 5.7’ Hemis is about all I can take. Synthetic oil very dirty to the point I want to pull over and change it on the side of the road dirty. “Hemi tick” is there clean oil or synthetic. Run hard and put away wet or baby-ied. I just wish I could get rid of the coolant smell when I shut them off. They all smell like Dexacool dripping on a hot manifold 2 minutes after the engine is off. Yet- no leaks, no loss of coolant. Almost like the pressure cap is “blowing off” pressure.

sorry to side track from engine oil question “OP.”
 
I have a hard time believing the spec is not syn.

That being said, double check what your manual says and what the receipt shows.

For 2 years the dealership put the wrong oil in my 1.4T Renegade.

They were using 0w20 which is the spec for the 2.4 NA engine instead of the Ferarri spec 5w40.

That said my oil changes were $45 if I paid for 2 at a time. That was a wash on cost vs me doing it myself.

After that promo ended (that 2 year period) the cost was going to be $96, so I opted to start doing it myself.
That's when I noticed they had been using the wrong stuff.

Mine also has a service indicator that "tells you" when to change the oil based on mileage, RPM, oil temp and time, rather than just arbitrary mileage.

The manual also states "when indicated, not to exceed 10,000 miles".

I never bought into the 3K mile interval even back in the pre-syn days.

All my cars get it at 5K (or when the lifters tell me), and I've never lost an engine to oil issues.
 
I know everything they told me goes against what I’ve always done. The service sticker says 5k on the change. The manual says no more than 10k. The manual and some dealer sites say use the oil monitor. IDK but, I’ll be watching the oil monitoring and I’ve never let my stuff get over 5k anyway. That for me is 1 year of driving. Work is only 5 miles away. Changing more often for my short trips is probably a good thing. Dealer says I gotta keep the oil changed to avoid issues. They must know something because we discussed the tick. He says follow their recommendations for a happy engine. Good discussion folks. Thanks Craig
 
Been running three 5.7 Hemi's since 2009. I run 10w30 synthetic Valvoline with the larger filter. Change oil and filter about very 3,000 miles. Everything still runs like new. One Charger has over 100K on the odometer.
 
My service indicator seems to agree with the 5K interval. It's come on within 250 miles of 5K every time.

Interestingly, since I've switched to the spec oil (actually the first change I did was an interim blend of 5-30 and one qt of 5-40 since the weight was so far off the spec for the previous 2.5 years)....my average MPG has gone up from 33.5 to 35!

You would think a heavier oil might reduce MPG.
 
Relative works at a Chrysler dealership as the parts manager. There’s a reason they keep 10 pairs of heads and over 200 lifters and whatnot in stock on the shelves and keep having to order more. Definitely a quality/design flaw with the newer engines.
 
Heres from my 2017 Ram 1500 GB manual. I questioned the 10,000 mile at the dealership! He didnt recommend it, but said warranty would cover it. I go in at 5000 miles max. 5w20 synthetic.

20200807_142142.jpg


20200807_142055.jpg
 
I love how they recommend Shell Helix which is not sold in the United states.
 
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