Thank a democr.... I mean communist traitor.
bad business choice by classic industries
- Thread starter mikess68
- Start date
-
Hey CI, stop listing parts in the catalog as coming soon when you know they wont be available for a couple years or more.
I got tired of waiting for 73 dart headlight bezels so I shelled out for a pair of NOS ones.
I got tired of waiting for 73 dart headlight bezels so I shelled out for a pair of NOS ones.
I guess that's a "NO" on a forum discount. lol
Usually parts don't get added to the catalogs unless they are either in stock or approved for production. I'm not sure what the situation is/was with those headlight bezels. Sorry for any delay that caused you.
I'll have to circle back to you on that. We can do a discount, but I'll have to see if we have any other promotions on the horizon so it doesn't conflict with our other deals.
What? Are you Jen Psaki? Gosh I hope not. She's one fugly beeotch. Circle back. Really <snort> that was a goodun.
Maybe so but its been coming soon for well over a year now.
jos51700
Green Bearing thread connoisseur
I'm quoting this just so you can "say" it again. Won't get tired of hearing Let's Go Brandon... reminds me all is not lost yet
73Charger318
Member Rt 66 Mopar Club
If buying early A body hood insulation clips, don't by from Classic Industries. DMT's are cheaper, and they actually work. Classic Industries don't. As for them, nothing has changed. They do a decent job getting you what you order in a timely fashion, but if you ever need to return something or other CS forget it. I held for 40 minutes after choosing the option to get an RMA number, returned the clips, then had to file a dispute with PayPal to get my $39.80 back after two weeks of waiting. Horrible.
Top clip is DMT. Looks better. Cheaper. Clips have play so they slip into the 1/4 inch holes in hood. Classics are more expensive, don't look at good, and break when trying to get them in the holds.
Top clip is DMT. Looks better. Cheaper. Clips have play so they slip into the 1/4 inch holes in hood. Classics are more expensive, don't look at good, and break when trying to get them in the holds.
Sorry about the long wait time. Would you mind sending a DM with your order details so I can see why there was a delay in processing your refund? We are not behind in returns processing, so this should not have been the case.
As for the fitment of the clips, do you know which ones you received? We carry hood insulation clips from a couple different manufactures. If there's a fitment issue, we can definitely source them from DMT. We carry a ton of their parts already, so if they have a better product, we'd much rather carry theirs. Please met me know.
73Charger318
Member Rt 66 Mopar Club
These are MD8049. I explained the issues with them when I finally got through for the RMA number. Invoice 14003275. You received them back on 11/18 I believe. I received the refund today via a PayPal resolution in my favor. Would be nice if you just issued the refund when you receive the product instead of making a customer jump through hoops to get it. As for DMT, at $1.25 each versus $1.95 each for yours, these work perfectly and look nicer. DMT number. CHR6001798. Thanks!
Dartswinger70
Well-Known Member
Aw..c'mon, man shes doable at last call after one too many bourbon and cokes...
73Charger318
Member Rt 66 Mopar Club
May not be noticeable in the picture, but your clips are too far apart and very stiff. They just break when you try to push them into the hood.
I show that we processed the refund on 11/26... I'll have to check into this and see what happened. It should not have been delayed for any reason.
We hadn't had any complaints about the clips we've been carrying, but we'll definitely be looking to switch suppliers now that we've received your feedback.
This kind of information is very useful to us. If we don't know there's a problem, and we don't know that there's another solution, we can't fix it. Thank you for bringing this to my attention.
ir3333
Well-Known Member
I don't know, maybe i've been lucky but i have never had a problem with Yearone, Classic, PG Classics or
Rock Auto. They all have back orders and mistreating a customer is certainly no companies policy.
I have an order at Yearone right now 3 months waiting and waited for 5 months for my Red 340 pie tin
and other items from Summit.
Koodoos to Classic for their response in this thread.
Rock Auto. They all have back orders and mistreating a customer is certainly no companies policy.
I have an order at Yearone right now 3 months waiting and waited for 5 months for my Red 340 pie tin
and other items from Summit.
Koodoos to Classic for their response in this thread.
I also have to give koodos to Classic Industries since I received a call from them about a week ago asking if I was still interested in some parts that I had ordered over six months ago.
I had ordered the parts to take advantage of their sale prices at the time but the parts turned out to be out of stock.
I'm in SoCal so I usually drive to Huntington Beach to pick up parts I order from Classic in order to save on transportation charges.
When I confirmed I still wanted the parts and that I would be in to pick them up, they offered to ship them out to me at no additional charge.
I have no complaints about anything I've ever ordered from them.
I had ordered the parts to take advantage of their sale prices at the time but the parts turned out to be out of stock.
I'm in SoCal so I usually drive to Huntington Beach to pick up parts I order from Classic in order to save on transportation charges.
When I confirmed I still wanted the parts and that I would be in to pick them up, they offered to ship them out to me at no additional charge.
I have no complaints about anything I've ever ordered from them.
I spent $1000 on Saturday with @ClassicIndustries3 and my parts will be here on Friday.
If you’re buying an item for a “restoration”, and the part is offered as a restoration part, it should be a correct part for a restoration. To offer it as such, then send a part that doesn’t match the intent of the restoration part, then yes, it’s a big deal. I can call Rick Gorski and get exact restoration wires for my car, and I have and pay the price for that, or I can get a box of blue wires from him for $25 that do the same job, but are not restoration correct. Don’t advertise that you have restoration parts if they are not correct, and train your employees to do more than just send out the box, whatever is in it.
I know that not every employee, and maybe not any employee will know what part is exactly correct for which restoration, but just sending new parts and calling it a restoration part is completely incorrect and not ok. That’s the problem with the hobby as of late, folks think putting on new parts is restoring a car, then when they sell, they’ll use the term “restored”, but it is anything but.
Last edited:
@ClassicIndustries3 I'm very disappointed in the quality of some of the parts that I received. The grille itself was nice and installation was straight forward. The problem was with the sockets and bulbs for the turn signals. Cheap Chinese crap! The bulbs only had one of the two pieces sticking out which guide and lock the bulb into the socket. I thought, OK I'll run to the store and get some good Sylvania bulbs. Wrong! When I plugged the new bulbs into the new sockets, they were still extremely loose and wouldn't light up properly. We'd get one side to work and then install it in the grille only to find that it wouldn't work once installed. Wiggle the wires a little and the turn signal started working. Very poor tolerances left the new bulbs wiggling and giggling inside the socket. We have them working for now, but if they go out again, I'll be looking for new sockets and hopefully will be able to find some that aren't made in China.
The actual grille install took less than 20 minutes. We screwed around with the light bulbs and sockets for an hour and a half.
Slantsix64
Well-Known Member
I’ll keep saying this, the parts the sell do not fit, and are of cheap quality me and two friends bought their high dollar radiators, besides drilling the holes to fit correctly less than six months they all leaked, all of ours. Took it to my radiator guy been doing radiators since the 1970s tells me the radiator is junk and only for a garage queen at best.
then I buy some brake lines guess what they do not fit correctly, then my buddy buys some automatic transmisson lines for his car, I tell him don’t waste your time, guess what he wasted a shitload of time cause they didn’t fit correctly.
that being said I’m pretty sure there’s stuff that they do sell that works and fit okay, but in my experiences they didn’t
then I buy some brake lines guess what they do not fit correctly, then my buddy buys some automatic transmisson lines for his car, I tell him don’t waste your time, guess what he wasted a shitload of time cause they didn’t fit correctly.
that being said I’m pretty sure there’s stuff that they do sell that works and fit okay, but in my experiences they didn’t
1969reddart
or is it Copper...
Rant :
Agree the copper/brass radiators have been problematic. (Made by US Radiator - confirmed with them)
My first radiator leaked after 6 months or so. Classic Industries had me get it repaired at a local radiator shop and reimbursed me. Leaked again a short time later.
Sent it back to Classic Industries. Was told as soon as they received it, they would send out a new one.
They did not. I kept calling and calling with no luck (months of not being able to drive my car). I would not have had a problem with this, BUT THEY KEPT LYING TO ME THAT THE NEW RADIATOR WAS ON IT'S WAY. Called US Radiator and they confirmed they will only build radiators in batches after there are enough orders.
2nd radiator leaked just after a year. Called Classic Industries and was told it was not under warranty and they would not replace it.
Took it to a local radiator shop and paid another $175, on top of the $400+ I originally spent, to have an almost brand new radiator repaired.
This shop pulled it apart and re-soldered the top tank (where ALL the leaks were happening). So far so good on the repair...
:Agree the copper/brass radiators have been problematic. (Made by US Radiator - confirmed with them)
My first radiator leaked after 6 months or so. Classic Industries had me get it repaired at a local radiator shop and reimbursed me. Leaked again a short time later.
Sent it back to Classic Industries. Was told as soon as they received it, they would send out a new one.
They did not. I kept calling and calling with no luck (months of not being able to drive my car). I would not have had a problem with this, BUT THEY KEPT LYING TO ME THAT THE NEW RADIATOR WAS ON IT'S WAY. Called US Radiator and they confirmed they will only build radiators in batches after there are enough orders.
2nd radiator leaked just after a year. Called Classic Industries and was told it was not under warranty and they would not replace it.
Took it to a local radiator shop and paid another $175, on top of the $400+ I originally spent, to have an almost brand new radiator repaired.
This shop pulled it apart and re-soldered the top tank (where ALL the leaks were happening). So far so good on the repair...
Some yaers ago, I bought a set of trans cooler lines from them, one side was bent backwards!> I used one side and the other old side line. They were dicks about the whole clusterf***/ Last time I bought anything from them.
Slantsix64
Well-Known Member
Rant
Agree the copper/brass radiators have been problematic. (Made by US Radiator - confirmed with them)
My first radiator leaked after 6 months or so. Classic Industries had me get it repaired at a local radiator shop and reimbursed me. Leaked again a short time later.
Sent it back to Classic Industries. Was told as soon as they received it, they would send out a new one.
They did not. I kept calling and calling with no luck (months of not being able to drive my car). I would not have had a problem with this, BUT THEY KEPT LYING TO ME THAT THE NEW RADIATOR WAS ON IT'S WAY. Called US Radiator and they confirmed they will only build radiators in batches after there are enough orders.
2nd radiator leaked just after a year. Called Classic Industries and was told it was not under warranty and they would not replace it.
Took it to a local radiator shop and paid another $175, on top of the $400+ I originally spent, to have an almost brand new radiator repaired.
This shop pulled it apart and re-soldered the top tank (where ALL the leaks were happening). So far so good on the repair...
View attachment 1716092405
@str12-340 , since you like to disagree with me prove me wrong
This thread was really old (2.5 years) until 11 days ago. Then a guy that joined on Dr Suess' birthday revived it with some cryptic message and BAM......piss and vinegar. Live and let die.
-
