hacked

[iggys68dart]

i think i have been hacked what do i do it keeps asking for money i have no idea about this it shows up on my desktop and says i have been infected all i know to do is beat this thing with hammer i cant access spybot or adware any clue

 

[xlexl]

Run antivirus from a disk on startup. And/or start in safe mode than run your antivirus. Recommend AVG or Microsoft Essentials.

 

[iggys68dart]

i dont know if i fixed it but screw the bastard tht messed my system up im not computer smart and there is nothing to gain from f ing my junk up so go for it

 

[MoparDart68]

Run antivirus from a disk on startup. And/or start in safe mode than run your antivirus. Recommend AVG or Microsoft Essentials.

X2. Microsoft Security Essentials is great. I use it in tandem with malwarebytes.

 

[plumcrazy704406]

start up in safe mode, tapping f8 at bootup,scroll to safe mode, and run your maleware.

 

[green1]

Agree; hold down f8 at start, install avast anti virus.

 

[damnimcooltom]

A lot of the good extortion programs damage the installaions of AV and anti-malware software. I agree that you should boot into safe mode, but from there, run the system recovery, and choose a date from before this extortion message started popping up. Once it has restored to an earlier version of the registry, install Malware Bytes, and run a full scan. It should remove the files associated with the bad program. After that, install or reinstall the AV software of your choice. I do this all of the time. Let me know if you need more detailed instructions.

 

[pishta]

Fired an old laptop up and it was infected. It was sitting on the desk and in the middle of dinner this deep voice asks "Are you a girl or a boy? " Im like "WTF?" and my wife is giving me the stink eye. Its some fantasy cartoon game. Edge kept opening like 20 websites so I just turned wifi off and it finally died. So I installed Avast and it finds 2 threats, and Malware bytes finds a 3rd, then Avast keeps detecting threats about websites that are trying to open through Edge, saying they are all infected with MAL.something. I dont know what the heck these sites are and I have never been to some Australian fashion site...? Now its settled down but it was hosed. Im selling it so I need it to be somewhat functional. Now its doing a "working on updates" and its been on 69% for 15 minutes......uh oh. ooh, now its 70%...im good now.

 

[superchargeddrt]

Microsoft has a offline version of Defender that you put on a CD and it runs BEFORE Windows loads therefore giving the malware no time to load. I had gotten a really nasty ransomware virus and they wanted me to by the "Green Dot" credit card and type in the numbers to get the unlock code. No way was I paying for this. You can download Defender Offline directly from Microsoft. Make sure you get the correct version (32 or 64 bit). Load it in your CD drive and make sure your startup bios is set to access the CD drive first. When you start your computer it will have a white screen for a few minutes , be patient and it will eventually find the malware and ask if you want to remove it. I hope this helps, good luck.