j par
Well-hung Member
Every once in a while, I will unlock a page of a thread to see someone defending the undefensible....The OP may not have known what he was getting into, however Dave charging him $200 to restock the parts is outrageous...![]()
Every once in a while, I will unlock a page of a thread to see someone defending the undefensible....The OP may not have known what he was getting into, however Dave charging him $200 to restock the parts is outrageous...![]()
Every once in a while, I will unlock a page of a thread to see someone defending the undefensible....
If that's how he feels, then he should only market to his target audience and not the "Dummies"...
Do you work for free? Especially when a guy calls you and the first thing out of his mouth is this doesn’t fit?
And you know where the conversation will go, so you refund most of his money. It was cheaper.
I would if I knew that guy would appreciate my patience and go tell all his car buddies that I'm a pleasure to work with, then I'd get more business and a good reputation. Sometimes doing favors for free in the short term gets you more money in the long term, among other good things. I've seen plenty of testimonials on here proving that.
Work for free???
He bought parts from him, that's not free, Dave made money off the sale... When you sell products and people need help/advice, that goes with the business - it's called support...
Refund most of his money??? $200 restocking fee is pretty steep... $20 restock fee is more reasonable, especially when the customer is paying the return shipping...
So then is there another option to buy the crank snout adapter for a mechanical fuel pump eccentric?
So then is there another option to buy the crank snout adapter for a mechanical fuel pump eccentric?
You've been on this forum long enough.There was a time when I would share all kinds of stuff and I barely do it all anymore...
Anyways, back to the point here of service...
"Well, sir, that's very odd. I've never had this situation like you're describing especially one so extreme.... is there any chance you could email me a quick picture? So I can take a look, look at what you're looking at?.. maybe it I can help..
( Within one minute, he sing the same picture.We are...)
Oh great, now I'm seeing what you're seeing. Try adjusting the adjusters, almost all the way in..
And then see how much alignment you need... "
There's absolutely no excuse for bad customer service, and that's what it is. It's a service to your customer. After they've given you money for your product...
Or there could be some transparent honesty..
You've seen their write ups for their stuff. It's always, as if their stuff is so superior to everybody else's and if you use their product, you're gonna gain so much horsepower, you're going to need a parachute for your car, or at least that's the way it's written up to make you feel...
Somewhere in there they can say, by the way, if you're not really mechanically inclined, and you call and ask any questions that I feel aren't smart questions. I'm gonna make you feel like s*** and act like you're stupid and just tell you to send my stuff back to me and then charge you a couple $200. Restockingfee....
There's absolutely no excuse for bad customer service, and that's what it is. It's a service to your customer. After they've given you money for your product...
Or there could be some transparent honesty..
See, those adjusted are so far in... that you can't even see a thread, and that would change the position dramatically...I think they would have fit and Dave screwed up by just being a Dave...
Then they shouldn’t attempt something like a rocker ratio change.
Go back a few posts and read what the OP said.
I’ll help you. He said the Hughes rockets don’t fit.
But they do fit. He just didn’t know how to make them fit.
Are the Mancini rockers better because they bolt on? Who knows.
But he should go read the tech pages on .B3racingengines.com
Not clueless. It’s called experience.
Before calling me out you need to go read those tech pages several times and then come back and tell me I’m clueless.
Agreed and thank you...But, the only way to gain experience is to keep advancing one step at a time...
You learn as you go along, and this was another attempt for the OP to advance his skills, but Dave didn't want to help him and tell him how to get the parts he sold him to fit...
If you don't take a chance to advance and buy parts for that next step, you won't get to the next level... Learn as you go and don't be afraid to try new things...
But, the only way to gain experience is to keep advancing one step at a time...
You learn as you go along, and this was another attempt for the OP to advance his skills, but Dave didn't want to help him and tell him how to get the parts he sold him to fit...
If you don't take a chance to advance and buy parts for that next step, you won't get to the next level... Learn as you go and don't be afraid to try new things...
Agreed and thank you...
I couldn't have put it in better words...
Just like I was saying about ken at oregon camgriding, he would have took this as an opportunity, not as an insult...
Have you ever dealt with a doctor or an engineer? Sometimes they get really rude if you question them. That arrogance is something that I refuse to tolerate.
It's far and few in between these days. That's maybe me, but I just can't put up with arguing with people that I think dave is correct in this situation....Same here...
quit giving advice...
Ok, we get it. You don’t like Dave.
Get over it. This thread was DONE until your dumb *** came along with nothing new to add other than you haven’t a clue what went down because you heard one side.
I already posted what I know happened but I’ll summarize it here.
The OP, with his decades of engine building bought parts he either isn’t qualified to install or…wait…there is no other option.
The OP did NOT know how to install an aftermarket part that was never an OEM part to begin with.
He calls Dave and the first thing out of his mouth is these rockets don’t fit. Dave says **** it, this clown is over his head. So he has the OO send them back. Why?
Dave is not a teacher. Why should he hold the hand of a full grown man, trying to teach him over the phone? And NOT get paid for the phone time?
Do YOU work for FREE? But you expect Dave to. I get you.
So now the rockers come back and guess what? They are out of the packaging. And the instruction sheet is dirty. Or missing.
Now Dave either has to clean all that **** up, repackage it and put new instructions in there.
That takes TIME. Dave has to PAY someone to do it. That’s why there’s restocking fees.
How about Dave says send them back and then he throws them is a box, dirty and without instructions.
Then YOU call and Dave sends YOU that ****. Would YOU like that? Would you pay full price for it?
Nope. You’d be on here, running your mouth like you are, thinking you’re a bad *** and you treat people like kings no matter how big of a prick they are.
So Dave can’t win. He took back parts that had ZERO issues. Not a damn thing wrong with them.
It’s just the OP wasn’t smart enough to read the instructions online and see that he didn’t have the skill to install them.
Then, once he got them and figured out he was lost he decided to make that Dave’s problem.
If I was Dave I’ve had said either figure out how to install them or YOU sell them and buy something different because this isn’t my fault.
Of course the OP would be crying his eyes out every day on here about how Dave treated him badly and talked hard to him.
Grow up. It’s not Dave’s fault someone bought parts they can’t can’t install.
It's far and few in between these days. That's maybe me, but I just can't put up with arguing with people that I think dave is correct in this situation....
You've been around and seen me share about rebuilding near every part on an a body, let alone my thread on my 74 power wagon. That was a complete powder coated frame off restoration. Every nut screw and bolt was shared here..
I would have loved to I have shared the building of my shop last summer... From the day I poured the footings to the last nail in the last shingle on the roof.. to pulling that power wagon into its new home... brand new home... Hopefully, electricity and car lift this summer. It's been my dream all my life...
Alas, pictures and full story never to come...
Don’t be a cry baby.Sorry if we are not worthy to be in your presence... View attachment 1716365269 View attachment 1716365269 View attachment 1716365269
Ok, we get it. You don’t like Dave.
Get over it. This thread was DONE until your dumb *** came along with nothing new to add other than you haven’t a clue what went down because you heard one side.
I already posted what I know happened but I’ll summarize it here.
The OP, with his decades of engine building bought parts he either isn’t qualified to install or…wait…there is no other option.
The OP did NOT know how to install an aftermarket part that was never an OEM part to begin with.
He calls Dave and the first thing out of his mouth is these rockets don’t fit. Dave says **** it, this clown is over his head. So he has the OO send them back. Why?
Dave is not a teacher. Why should he hold the hand of a full grown man, trying to teach him over the phone? And NOT get paid for the phone time?
Do YOU work for FREE? But you expect Dave to. I get you.
So now the rockers come back and guess what? They are out of the packaging. And the instruction sheet is dirty. Or missing.
Now Dave either has to clean all that **** up, repackage it and put new instructions in there.
That takes TIME. Dave has to PAY someone to do it. That’s why there’s restocking fees.
How about Dave says send them back and then he throws them is a box, dirty and without instructions.
Then YOU call and Dave sends YOU that ****. Would YOU like that? Would you pay full price for it?
Nope. You’d be on here, running your mouth like you are, thinking you’re a bad *** and you treat people like kings no matter how big of a prick they are.
So Dave can’t win. He took back parts that had ZERO issues. Not a damn thing wrong with them.
It’s just the OP wasn’t smart enough to read the instructions online and see that he didn’t have the skill to install them.
Then, once he got them and figured out he was lost he decided to make that Dave’s problem.
If I was Dave I’ve had said either figure out how to install them or YOU sell them and buy something different because this isn’t my fault.
Of course the OP would be crying his eyes out every day on here about how Dave treated him badly and talked hard to him.
Grow up. It’s not Dave’s fault someone bought parts they can’t can’t install.
Oh my goodness... I unlock this page on the thread. Because you were answering yellow rose again andNo, you don't get it...
The attitude you give gets reflected back at you...
You have to treat others with respect if you want to be treated with respect back... Respect is earned, not given automatically...
You catch more bees with honey than vinegar...
Leave your attitude at the door before entering...
No, you don't get it...
The attitude you give gets reflected back at you...
You have to treat others with respect if you want to be treated with respect back... Respect is earned, not given automatically...
You catch more bees with honey than vinegar...
Leave your attitude at the door before entering...
Oh my goodness... I unlock this page on the thread. Because you were answering yellow rose again and
He is losing his mind lol...
How many times do you monitors have to throw him off...
I get it's probably good for internet ratings, maybe to have him going off the rails...
lol. Dave should have dropped everything and helped the OP?
Maybe Dave should have jumped on a plane and flown over to help the guy. For free of course.
What’s sickening is a full grown man making full grown man decisions won’t take responsibility that this is HIS issue. Not Dave’s.
It doesn’t have a damn thing to do with customer service.
I get it dude. Been in the business a long time, dealing with full grown men who can’t deal with their decisions.
Buy from Dave, don’t buy from Dave. I don’t care and I’m betting Dave doesn’t care either.
But shut the **** up about his customer service. That’s the biggest lie there is.
This isn’t JC Penny where you buy bras and panties and the customer can always be right.
The customer was wrong.
No one gives Dave credit for letting him return them.
I’d have told the OP there nothing wrong with my rockers. Learn to use them or you sell them for a loss.
It’s amazing how full grown men want to drop their issues on other people.