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We're very sorry to hear about the backorders and any set backs this has caused you. We understand how frustrating it can be when the items you need aren't readily available. While we strive to keep nearly everything in stock, we do depend on our suppliers to fulfill our stocking orders...

Very glad to hear that. If you're still needing a cap, shoot me a DM.

Hey Guys, Just now came across this thread. I went and pulled some gas caps from our current inventory and found that our current stock has 2 welds and much better heat penetration than what's shown above. See attached pic. We also put a couple of these gas caps in a vise and cranked on...

Hello Forum, Thanks for bringing this to our attention, we appreciate the opportunity to have a dialogue about what’s going on in the aftermarket. Like Syleng1 said, shipping really isn’t that simple. We know it’s a pain point for our customers, and it’s definitely a pain point for businesses...

You'd think it would get old, but I understand that it's just the nature of doing business. It would be unrealistic to think you can make all your customers happy all the time. I do find satisfaction in seeing all the positive reviews come through as well. I just counted 71 positive reviews that...

Hello niceolddart, We are sorry to hear that you had trouble with your order. If we can be of assistance, please PM us here and we will do what we can to help.

Hello dartfreak75, We are sorry to hear you were unhappy with the window cranks you purchased. Please PM us with details and we will conduct a review of the product in question. We are always interested to hear from our customers about their experiences with the various products we distribute...

That's fair... All we ask is that our customers contact us to give us a fair chance to make things right. It may be worth mentioning again: if any forum member has an unresolved issue, we invite you to send us a direct message here so we can do our part to make sure things are handled quickly...

We will resolve the original poster's issue as promptly as possible and to his complete satisfaction. We do apologize for any unfortunate wait that may have occurred.

Hello, We’re very sorry to hear about this situation with the dash pad. We are going to look into this and we’d be more than happy to work with you to make things right. Could you please send me a direct message with your order number or phone number, or email so I can locate your account...

I show that we processed the refund on 11/26... I'll have to check into this and see what happened. It should not have been delayed for any reason. We hadn't had any complaints about the clips we've been carrying, but we'll definitely be looking to switch suppliers now that we've received your...

Sorry about the long wait time. Would you mind sending a DM with your order details so I can see why there was a delay in processing your refund? We are not behind in returns processing, so this should not have been the case. As for the fitment of the clips, do you know which ones you...

I'll have to circle back to you on that. We can do a discount, but I'll have to see if we have any other promotions on the horizon so it doesn't conflict with our other deals.

Usually parts don't get added to the catalogs unless they are either in stock or approved for production. I'm not sure what the situation is/was with those headlight bezels. Sorry for any delay that caused you.

We offer a full spectrum of radiators... We have copper/brass and aluminum, US-made and imported. But like any other product we sell, if we see a high defect-rate, we'll stop selling the product until the issues are resolved. Or we drop the product line altogether. It's not in our interest or...

We're sorry to hear that you feel that way. Did you bring the issue to our attention? All of our products come with a satisfaction guarantee. If you have an unresolved issue, send me a direct message and I'll do my best to make things right.

Looks like we offer a few options 1967-69 A-body steering wheels... Is there something specific you're looking for? If you could send me pics of what you have in mind, I can check into it.

That can be said for all goods and all industries across the board, not just auto parts. ...But we're not gonna go there.

We don't make radiators, we sell radiators made by all the major manufacturers in the industry. If you have an issue with one, please PM me the details so I can work with you on the issue.

We're not using "COVID" as an excuse. The reality is that good help has always been hard to find, and that's never been more true than right now, especially in California. We are very aggressively recruiting, training, and implementing new resources to raise our customer service level and...

Hello Mike & FABO members, Looks like we have some catching up to do…. Concerning Mikess68 original post, we reviewed the phone calls and attempted to call Mike to clear things up and make things right (this was in June). In the end, we gave Mike a full refund for the product, original...

We don't have a standard discount for forum members. If/when we offer promotions like a forum discount, it's usually for a limited time (like two weeks). Send me a DM when you're ready to order and I'll see what I can do.

Let me see what I can do, I'll follow up soon.

We're sorry to hear that you had a bad experience. We absolutely DO care about our customers and what they experience when they choose to buy their parts from us. We make every effort to hire and retain the best possible employees, especially in sales and service. With that said, we've had to...

What you're saying is absolutely true, and our quality control team checks and test fits parts daily. While we can't check every part that comes through our doors, we do thoroughly investigate a problem if it's brought to our attention.

More than likely, there's probably only one manufacture for this and many items. You are correct, we stock and resell products made by other manufacturers. People tend to blame us if they don't like the quality or fitment of an item, not realizing that we didn't make it and there's probably...

Yes, you are correct. Virtually all of our interior soft trim comes from Legendary and is represented as such in our catalog and on our website.

Hello all. Classic Industries strives to be America's First Choice in Restoration and Performance Parts and Accessories. We offer an extensive array of "FREE Printed Catalogs", Toll Free Technical Support, and our exclusive "Price Match Guarantee" . If you ever have a concern regarding our...

Hello. Yes, we do offer this item and we have plenty in stock. Please see link below for full details. 1967-1971 All Makes All Models Parts | MA563 | 1967-71 Mopar A-Body Dash Reset Knob | Classic Industries Thank you, Marketing Team

Hi COdartman and fez440. Our website was recently updated, please re-sign-up to receive our promotional e-mails for current sales and discounts. Thanks!